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Home Page > Customer Service > Aukulyte Warranty

Aukulyte™ 4-Year Limited Warranty

What This Warranty Covers

The warranty covers the product against defects in materials, manufacturing or workmanship. The warranty does not cover defects due to obvious abuse, mishandling and those instances where the product is used for something other than its intended purpose. The warranty allows for a choice of repair, replacement (first ninety days only) or pro-rata credit towards a replacement.

Proof of Purchase

To obtain warranty service or a replacement, proof of purchase is required. You must, within 10 days after purchase, mail the enclosed registration card to GammaHealth Warranty Department, P.O. Box 383, Lake Forest, Illinois 60045. Or you may register on-line. When warranty claim is made, present your original receipt or bill of sale showing the date of purchase.

Obtaining Warranty Service

Warranty service may be obtained by phoning us at (847) 267-5929. Warranty service is available only in the United States and only during normal business hours, Central Standard Time.

Obtaining Replacement Units

The warranty allows for repair or replacement (during the first ninety days only) or pro-rata credit towards new apparel. If, under the terms of the warranty, it is determined, by the company, that the damage/defect apparel qualifies for replacement, you will be instructed how to return the defective apparel. Shipping charges are not covered under the warranty.

User Maintenance

Your Aukulyte™ apparel is designed to perform with a minimum of user maintenance. You are responsible for some maintenance and care. You should properly hang your apparel on a hanger designed for radiation protective apparel. You should use care not to leave the garment in a folded manner for long periods. You should clean the fabric at least once per week under heavy usage or as desired. Any spills or stains should be wiped immediately with clear water and a soft cloth. The cost of maintenance is your responsibility and is not covered under the warranty.

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